About us

What to Expect When You Request a Quote with Liberty Scanning: Excellent Service to start!

Get ready for a smooth digital transition! Our experienced and friendly document consulting team will contact you the same day you reach out. From the start, we guide you through every step of your document conversion journey. Whether you have questions or need custom solutions, we make the process easy and hassle-free. At Liberty, we don’t just convert documents—we build lasting partnerships. We ensure you feel confident and informed from beginning to end. Let us help you unlock the full potential of your records with a responsive and dedicated service.

team member scanning
Liberty shred truck
Liberty team prepping for scan

FREE Site Survey:

We offer a FREE site survey because it is pivotal in understanding your unique document management needs. This includes the volume of documents, types of records, storage requirements, access requirements, and security concerns.

By thoroughly assessing your existing document management processes, Liberty Scanning can develop tailored solutions that address your specific pain points and requirements you desire.

The site survey provides the necessary data to accurately estimate the cost of implementing our certified document management solutions. It ensures that you receive a pricing proposal that aligns with your actual needs.

During the site survey, potential risks and challenges are identified. These could include issues related to document security, compliance, or outdated record-keeping systems.

We believe in transparency from beginning to end of every documentation project. By offering a FREE site survey, we demonstrate our commitment to understanding your needs and start building a strong relationship from the very beginning.

Up Front Pricing:

Once we complete the FREE site survey, we will develop a custom price quote designed specifically to meet the needs we discussed during the survey. Our team prioritizes clear and transparent communication, ensuring you fully understand the cost breakdown before moving forward. We believe in honesty and openness, so there are no surprises when it comes to expenses. You can trust us to provide an accurate estimate that aligns with your project requirements and budget. This approach helps build confidence and allows you to make informed decisions every step of the way.

Why we are committed to up front pricing:

Up front pricing builds trust by providing a clear and detailed breakdown of the costs involved in implementing the document management solutions you chose. Our clients appreciate the transparency because they are never surprised by hidden fees or unexpected expenses.

Informed Decision-Making: Now you can make a truly informed decision to partner with Liberty Scanning based on budget, scanning package, and timeline. Our transparency in pricing allows you to evaluate the cost-effectiveness of our solutions.

Budget Planning: You can now plan your budget effectively, as you have a precise understanding of the expenses involved. This is especially important for businesses with tight financial constraints, budgets based on grant from government, or year end budgets for digitizing your documents.

Avoid Disputes: By providing a comprehensive and transparent breakdown of costs in advance, Liberty Scanning eliminates any misunderstandings later in the process.

FREE Pickup & Delivery:

One of the customer-centric services offered by Liberty Scanning is FREE pickup and delivery. This service simplifies the process for you as the client, and it eliminates the need for you to transport documents to our document management facility. 

FREE pickup and delivery enhances your overall experience when you partner with us. Our clients appreciate the time and effort saved by not having to transport your paper documents personally.

Liberty offers FREE local pickup and delivery for any company located within a 75-mile radius of our facilities. This means if you’re nearby, you automatically qualify for this convenient service. For those outside the 75-mile range, don’t worry—we’re still excited to work with you! Projects that meet our size requirements will also receive free pickup and delivery, regardless of distance. Smaller projects outside the radius may incur a modest pickup fee to cover costs. We make sure to discuss all these details during the project review, so you have full transparency every step of the way.

Project Verification:

Project verification is crucial in ensuring that the document scanning and imaging estimate is accurate for both our sakes. We willl take the time to verify your boxes or files up front, so there are never any surprises. before the project kicks off with our scanning production team, if there are any changes from the original agreement, we will get your approval before starting anything.

We will work to give you an accurate timeline based on the number of boxes, large format blueprints to be scanned, or any other media we find. Our goal is to make sure you have the most accurate information available to play our role in this partnership.

Final Agreement:

The final agreement is a pivotal step in our document digitization process, as it formalizes the commitment as we move forward with our partnership. It is the culmination of negotiations, discussions, and planning, and it outlines the terms and conditions to which all parties have agreed. 

The Final Agreement provides a clear record of what both Liberty Scanning and you, as the client have agreed to. It eliminates ambiguity and ensures that both parties understand their rights and responsibilities. 

Please keep in mind, there are always items that we may find, that neither of us knew about during the site survey or project verification. That items include things such as CDs, receipts, VHS tapes, or some other media that needs to go digital. 

As the experts in what we do, it is imperative to us that all files follow the formatting you request, and to make as many documents searchable, such as office files, or HIPAA files.

No Surprises:

The “Document Management Simplified” principle is central to Liberty Scanning’s commitment to transparency and client satisfaction, ensuring no surprises to you. This step involves ensuring that you experience a seamless and predictable document management and digitization process.

By adhering to our “Document Management Simplified” philosophy, Liberty Scanning builds trust with our clients. And because we have staked everything we do on this principal, it not only applies to our scanning services, it applies to our document storage and printing services as well. 

Our commitment to “Document Management Simplified” means delivering on all aspects of the agreement consistently. This includes our flat-rate pricing structure, quality of digitized documents, adherence to agreed-upon timelines, and staying within the budget.

Our clients experience peace of mind when they don’t have to worry about unexpected issues or additional costs cropping up during the document management process. They can focus on their core business, knowing that their documents are being handled with care and reliability.

The “Document Management Simplified” approach fosters long-term client relationships, and it encourages our clients to return for ongoing document management needs and promotes positive word-of-mouth referrals.

Maintaining open and consistent communication with our clients throughout the document management process is another reason that sets us apart from the rest of the document retention companies. This includes providing updates on project status, addressing any concerns, and seeking feedback.

Implementing rigorous quality assurance procedures to ensure the digitized documents meet the highest standards of accuracy and clarity. We will follow the exact requirements agreed upon during our initial discussions.

We have well-defined procedures in place for when the project is complete. whether we are shredding the documents, recycling them, or returning the bankers boxes back to your office, every project we partner with you on is handled with confidential and care.

printer
HIPAA documents
scanning

Request a Quote Today

Looking for reliable shredding, scanning, archiving, media conversion, cloud, and more, services? Contact Liberty Shredding today for a free, no-obligation quote. Whether it’s a single file box or an ongoing service agreement, we’ll help you choose the right shredding solution for your home or business.

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